Confirmed by local automated tests against the packaged extension.
Support
Help with an Aguna extension.
Email aguna1884@gmail.com. The target response time is within two business days.
Email supportA useful report
What to include
- Name the extension and version 0.9.0.
- Describe what you expected and what happened.
- Include the displayed status or outcome code.
- Paste the extension's privacy-safe diagnostic report.
- Give an approximate file size or row count, if relevant.
- Attach only a redacted screenshot with merchant details removed.
Protect sensitive information
Never send passwords, login codes, cookies, access tokens, payment details, full merchant files, or unredacted customer, order, listing, inventory, or financial data. Support should not need them.
Behavior by design
Fail closed
When a page or file cannot be recognized with sufficient confidence, the extensions are designed to stop rather than generate a potentially incorrect export. A blocked export is not itself proof of data loss.
If you suspect security exposure, unintended network activity, or corrupted output, stop using the extension and contact support with a redacted report.
Evidence labels
What the release claims mean
Confirmed using synthetic or declared test files and pages.
Not yet confirmed with a current authentic merchant workflow.